FAQ
Frequently asked questions
Do I need to verify my identity?+
No. An email address or Telegram handle is enough to order. We never ask for ID documents.
Which cryptocurrencies do you accept?+
BTC, XMR, USDT (TRC-20), ETH, LTC, SOL and TRX. You pick the coin when you create your invoice.
Do you keep logs?+
We don't log your server's traffic or contents. We keep minimal billing and account data, listed in our privacy policy.
How do you handle DMCA and other foreign complaints?+
Foreign notices don't trigger automatic takedowns. Every complaint is reviewed under the law of the country where the server is located, and valid court orders from that country are honored.
What isn't allowed?+
CSAM, malware, phishing, spam, botnets, fraud, and anything illegal in the hosting country. See the Acceptable Use Policy.
How fast is provisioning?+
VPS and RDP are usually ready within minutes of payment confirming. Dedicated and GPU servers can take a few hours to a day.
Are prices billed in USD or crypto?+
Prices are listed in US dollars. Your invoice is converted to the coin you choose at the moment it is issued, and the rate is locked for the payment window.
Do you offer refunds?+
Because payments are in crypto and provisioning is immediate, refunds are handled case by case for unused services.
Is there an uptime SLA?+
Our target is 99.9% network availability. It's a target, not a contractual guarantee.